Network Operations Center Engineer (E-Mail Subject: "NOC Engineer")

Posting Date: Open until filled

Job Description:The Corporation for Education Network Initiatives in California (CENIC) is seeking Network Operations Center Engineers to provide operational support of CENIC’s advanced services network. Network Operations Engineer's scope of responsibilities includes but is not limited to the following functions:

• Problem troubleshooting and resolution, including interaction with site contacts, carriers, vendors, and CENIC's senior level engineering group
• Proactively monitoring the CENIC networks to detect and resolve problems and ensure uninterrupted operations of the networks
• Planning, evaluating and executing network maintenance activities
• Participation in updating and revising policies, procedures, technical reports, documentation, and internal training material

Minimum Experience:

• 2 years in a network operations environment in support of customer networks -OR-
• 2 years in a technical support role interacting with contacts via phone and ticketing system AND
• Hands-on experience with Cisco router configuration, management, and operations

Required Skills:

• Administering and configuring Cisco routers/switches, which includes implementing firmware changes, OS releases and other software upgrades
• Troubleshooting router/network performance problems
• Troubleshooting circuit problems T1 to OC192
• Preparing announcements for maintenance activities or network outages
• Communicating effectively via phone and e-mail with network contacts and vendors
• Prioritizing of multiple demanding events along with daily tasks

Preference will be given to candidates with the following:

• Willingness to work any shift (including weekends), as assigned, and to rotate shifts and schedules as assigned
• Experience with optical transmission systems such as WDM
• Experience supporting H.323 video over IP networks
• Experience in a university/research environment
• Cisco CCNP certification

Please send your resumes with salary history or current salary. Resumes can be sent to:

CENIC
16700 Valley View Ave. Suite 400
La Mirada, California 90638
Attn: NOC Engineer

or via e-mail to jobs@cenic.org. "NOC Engineer" must in the subject of the e-mail. Applications will be accepted until the position is filled. Salary is commensurate with qualifications and experience.